We Bring 15 years of Successful
B2B Experience
We build your B2B Customer Acquisition Machine
A comprehensive B2B customer acquisition machine is a
well-oiled system that seamlessly integrates various components to attract, engage, and convert potential clients.
Drive prospects from Traffic Sources: Utilize channels like Outbound prospecting, referrals, social ads, SEO, PPC,
content marketing, and offline events to drive traffic.
Lead Capture: Generate leads using a range of TOFU – BOFU content to capture prospects’ interest.
Lead Qualification: Ensure leads are qualified before reaching the demo or proposal stage. If low ticket, drive leads to a video training or mid-funnel content or direct to a free trial or paid license.
Engagement and Nurturing: Nurture prospects with plenty of educational content written using our TOFU content formulas.
Sales Process: Engage qualified leads with discovery calls, demos, or tailored proposals. Create robust conversion mechanisms containing all elements necessary to close deals and relationships.
Remarketing: Target leads who didn’t convert immediately with ads or emails.
Case Study Collection: Post-sale, gather feedback and document success stories for credibility.
Feedback Loop: Continuously refine strategies based on feedback from sales teams and clients.
Tech Integration: Use CRM systems, analytics, and automation for a streamlined, data-driven approach.
Training: Ensure the team is updated with the latest strategies and tools.
Figure 2 illustrates a comprehensive customer acquisition machine with all possible traffic channels that drive lead generation activity. If a lead is buying a high-ticket product, they should be qualified to ensure they are suitable to purchase it. If the lead buys a low-ticket product, Self-service options should be available. All B2B businesses should have remarketing, nurture, and case study collection processes in place.
Figure 1 demonstrating “Sustainable BootStrapped Business Growth” by James Carby - Robinson, llustrates the five critical phases a B2B business must navigate to achieve sustainable growth. By progressing through these stages systematically, companies can optimise their capital allocation, ensuring that resources are deployed where they are most needed. This strategic approach not only helps attain product-market fit but also address long-term sustainability, by focusing on cash-efficient growth strategies. Each phase is a building block for the next, creating a cohesive and effective growth trajectory.
JCR with team while working with CCS media
Over six years, James Carby – Robinson carved out an exceptional track record in new business tech sales, amassing over $15m in revenue. Catering to a diverse UK clientele – from schools and SMEs to large enterprises, hospitals, and government agencies – he co-sold alongside some of the world’s most renowned tech giants. 2016, James took a sabbatical through Egypt, the Middle East, and Asia. Yet this wasn’t just a personal adventure; James tapped into his tech sales expertise to consult across APAC regions and the USA, UK, Europe, NZ, and Australia. Collaborating with over 50 B2B entities, he refined innovative go-to-market strategies that remain unparalleled by many industry leaders. Having been born in the dynamic 90s, James possesses a unique vantage point on market transitions and is primed to direct future tech sales and marketing innovations.
You’ve haven’t yet gotten two successful case studies from within the same niche.
Customers try your product but leave quickly.
You keep trying new markets, hoping something will work.
Solving for product-market fit will give you the marketing juice you need to begin market domination.
Your business has mainly grown through word of mouth or reputation.
You have a great product with a few use cases.
You don’t know where your next customer will come from.
Solving for lead generation will help you to build a repeatable outbound sales process.
You have closed at least three customers.
Your business feels “stable”, and you know your place in the market.
Your customers are successful.
Solving demand generation generates inbound leads while increasing meeting show-up & deal closure rates, while enhancing your reputation
You have consistent and predictable revenue:
You have 1 or 2 core pieces of content pieces that are working.
You have a strong team in place.
Solving for scaling will enable you to replicate your success by paying for eyeballs through a sales funnel that you know is already working.
Your organic lead generation system will help you to build a repeatable sales process and consistent revenue through utilizing organic traffic sources such as email, Linkedin, and social media. The two core organic lead generation systems to implement, depend entirely on your ticket offer. For example, for high ticket offers, you can implement an automated outbound prospecting and inside sales funnel. This is because you can laser target a large group of high value decision makers and pull them through your sales process. For lower ticket sizes, you will implement the automated prospecting + automated sign up funnel, as it can be expensive to invest human time into selling low ticket products.
Outbound Prospecting and inside Sales | Automated outbound prospecting and free trial |
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Figure 3 shows the Outbound Prospecting and inside Sales funnel. In this funnel, often, an appointment setter will book and qualify opportunities for the closer. | Figure 4 shows the automated outbound prospecting and free trial funnel, used when ticket prices are too low for SDR prospecting and selling. |
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Outbound Prospecting and inside Sales |
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Figure 3 shows the Outbound Prospecting and inside Sales funnel. In this funnel, often, an appointment setter will book and qualify opportunities for the closer. |
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Automated outbound prospecting and free trial |
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Figure 4 shows the automated outbound prospecting and free trial funnel, used when ticket prices are too low for SDR prospecting and selling. |
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To kick off your lead generation, begin by zeroing in on a specific group you’re intimately familiar with. Avoid distractions. Ideally, target a high-value niche where you can address a pressing issue and secure upfront payments. Before diving into outreach, ensure you have a holistic understanding of the niche. Recognize that every niche has unique needs and each need taps into a different emotional trigger. Instead of spreading yourself thin, concentrate on a few potent triggers. As you start to gain traction in one sub-segment, use that momentum to branch out into adjacent areas. Each success will naturally pave the way for the next, and you can expand in concentric circles like the diagram to your right.
Figure 5 shows to start with one niche you understand profoundly and then expand in concentric circles.
You will need to spend as much time around your target market as possible, and do everything you can to uncover their deeper desires. Use methods like the B2B Growth Report Method, The Shadow method, or the lead generation quickstart system to quickly gain market intel. To drum up the market and gather interest, you will need to understand what drives your prospects so you can steer them towards you through your words. Your marketing message should be so powerful that if you were to whisper it into your prospect‘s ear late at night, they would wake up excited.
Figure 6: A message with the same wavelength as your customers will result in resonance. Broadcasting these messages gets customers dancing and excited to speak with you. | Figure 7: A message with the wrong wavelength achieves no resonance in the market. Broadcasting messages to your customers in this wavelength results in apathy. |
Figure 6: A message with the same wavelength as your customers will result in resonance. Broadcasting these messages gets customers dancing and excited to speak with you. |
Figure 7: A message with the wrong wavelength achieves no resonance in the market. Broadcasting messages to your customers in this wavelength results in apathy. |
Now that you’ve got a message that clicks with your audience it’s time to turn it into a persuasive sales letter. You’re sales letter is your core sales argument for your offer, that contains all of the information required for a sale. Having a single sales letter will ensure that everybody both internally and externally is signing from the same hymn sheet. In theory, you should be able to send your core sales letter to your target market in any format, weather its on a google doc, in a video, or a written letter or brochure, and it should be powerful enough to take prospects from cold to new customer as long as they are exposed to the letter. You will likely have one master sales letter in your business, that can be broken up into multiple mini sales letters.
Figure 8 shows an example of a sales letter by Gary Halbert is a great example of demonstration Plausability and Authority | Figure 9 shows an example of some of the different elements of a sales letter formula, being used to craft sales letters at scale | Figure 10 shows an example of output. |
Figure 8 shows an example of a sales letter by Gary Halbert is a great example of demonstration Plausability and Authority |
Figure 9 shows an example of some of the different elements of a sales letter formula, being used to craft sales letters at scale |
Figure 10 shows an example of output. |
All your sales assets—be it landing pages, sales decks, outbound messages, or any other customer engagement materials—stem from your foundational sales letter. Crafted to seamlessly guide prospects from the top to the bottom of the sales funnel, this sales letter becomes the blueprint for all your sales materials. For instance, your website’s homepage essentially becomes a digital representation of your sales letter. This systematic approach ensures that your sales assets are meticulously structured for your SDRs. By translating the top-of-the-funnel content from the sales letter into specific sales assets, you create a coherent journey for prospects at every stage. Once this step is finalized, you’re set to engage and convert.
Figure 27 shows an example of a content toolbox that is broken up into cold, warm, and hot, depending on where the content should be used in the funnel. | Figure 28 showing that once somebody opts in, they should be redirected to the VSL page. |
Figure 27 shows an example of a content toolbox that is broken up into cold, warm, and hot, depending on where the content should be used in the funnel. |
Figure 28 showing that once somebody opts in, they should be redirected to the VSL page. |
Here’s a conundrum to ponder: While it might seem counterintuitive, it’s often more effective to structure your sales outreach from the top-down, yet target those at the bottom of the funnel first and then work your way up. Let me break it down for you. In outbound campaigns, prioritize enhancing exposure rates (think email opens or LinkedIn connection acceptances). Once that’s achieved, shift your attention to improving reply rates—even if the responses are rejections or unsubscribes. After that, concentrate on lead generation, followed by securing discovery calls or free trial sign-ups.
When introducing a new offer to prospects, it’s wise to initially target those who are already deep into their buying journey—the so-called “low hanging fruit.” This approach can be especially effective depending on the sophistication level of your target market.
Figure 13 shows the statistics that you should focus on for LinkedIn outreach | Figure 14 shows the statistics you should concentrate on for an email campaign | Figure 15 shows the statistics you should concentrate on for outbound calls |
Figure 13 shows the statistics that you should focus on for LinkedIn outreach |
Figure 14 shows the statistics you should concentrate on for an email campaign |
Figure 15 shows the statistics you should concentrate on for outbound calls |
Think of your sales funnel as a bucket with tiny holes, where potential leads might slip away. To seal these gaps and ensure a smooth sales journey, you should have 10 distinct email sequences in your arsenal. These templates alone provide a whopping 10 hours of nurturing to your prospects!
Figure 2 illustrates a comprehensive customer acquisition machine with all possible traffic channels that drive lead generation activity. If a lead is buying a high-ticket product, they should be qualified to ensure they are suitable to purchase it. If the lead buys a low-ticket product, Self-service options should be available. All B2B businesses should have remarketing, nurture, and case study collection processes in place.
A comprehensive B2B customer acquisition machine is a
well-oiled system that seamlessly integrates various components to attract, engage, and convert potential clients.
Drive prospects from Traffic Sources: Utilize channels like Outbound prospecting, referrals, social ads, SEO, PPC,
content marketing, and offline events to drive traffic.
Lead Capture: Generate leads using a range of TOFU – BOFU content to capture prospects’ interest.
Lead Qualification: Ensure leads are qualified before reaching the demo or proposal stage. If low ticket, drive leads to a video training or mid-funnel content or direct to a free trial or paid license.
Engagement and Nurturing: Nurture prospects with plenty of educational content written using our TOFU content formulas.
Sales Process: Engage qualified leads with discovery calls, demos, or tailored proposals. Create robust conversion mechanisms containing all elements necessary to close deals and relationships.
Remarketing: Target leads who didn’t convert immediately with ads or emails.
Case Study Collection: Post-sale, gather feedback and document success stories for credibility.
Feedback Loop: Continuously refine strategies based on feedback from sales teams and clients.
Tech Integration: Use CRM systems, analytics, and automation for a streamlined, data-driven approach.
Training: Ensure the team is updated with the latest strategies and tools.
Your demand generation system is designed to elevate your brand’s reputation by consistently delivering immense value to your target audience. Once in place, you’ll notice an influx of inbound leads discovering you via search engines, social media, word of mouth, or industry recommendations. Leveraging organic traffic channels like email, LinkedIn, and other social platforms, you’ll direct attention to your meticulously crafted content strategy, especially your potent “black hole” content. Essentially, there are two primary content funnels to roll out: For high-ticket offers, combine Content/Channel Marketing with Inside Sales, while low-ticket offers can be streamlined through self-service or automated purchases.
Content/Channel Marketing + Inside Sales | Content Marketing + Automated Free Trial |
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Figure 16 shows the Content/Channel Marketing + Inside Sales funnel which is used for lower ticket offers. In this funnel, an SDR will strategically target target accounts with content This is also known as account-based marketing (ABM) or account-based sales (ABS) | Figure 17 shows the Content/Channel marketing and automated multi step funnel. Here the main traffic source is guest posts or channel partners. Traffic is driven to a video sales letter and given a free offer of value. |
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Content/Channel Marketing + Inside Sales |
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Figure 16 shows the Content/Channel Marketing + Inside Sales funnel which is used for lower ticket offers. In this funnel, an SDR will strategically target target accounts with content This is also known as account-based marketing (ABM) or account-based sales (ABS) |
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Content Marketing + Automated Free Trial |
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Figure 17 shows the Content/Channel marketing and automated multi step funnel. Here the main traffic source is guest posts or channel partners. Traffic is driven to a video sales letter and given a free offer of value. |
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Figure 18 shows a birds eye view of the feedback loop, and how this is refined each quarter.
Ideally, you'd have a dedicated channel within Teams or Slack where all sales activities are automatically logged. For instance, every LinkedIn message we get is instantly pushed to Slack, providing a real-time view of frontline interactions for the entire company. While this setup might not fit every organization, it's crucial for departments like product, sales, marketing, and operations to have visibility into customer conversations. By funneling live updates into a focused channel, companies can become nimbler, adapting swiftly to market shifts and gauging customer sentiment in real-time.
As your feedback loop starts yielding rich insights, it's essential to categorize this feedback according to the stages of the buyer's journey. Doing so helps you grasp the learning trajectory of your prospects, allowing you to craft content that mirrors their thoughts and feelings, resonating deeply with their experiences and needs.
Figure 19 shows the tactical view of acting on market feedback, both at the customer conversation level and at the marketing level.
Echoing Steve Jobs’ sentiment, “The best marketing is education,” we wholeheartedly concur. Effective marketing disseminates unique and invaluable insights, ensuring that thesis points resonate across various channels – be it sales pitches, sales scripts, opt-in pages, outbound emails, social media profiles, advertisements, and more. When content is meticulously tailored for sheer utility, it not only captivates but also propels sales and profitability.
Figure 20 showing B2B Growth black hole content | Figure 21 shows how feedback is categorized and then distributed to your target audience based on where they are in their learning journey. |
Figure 20 showing B2B Growth black hole content |
Figure 21 shows how feedback is categorized and then distributed to your target audience based on where they are in their learning journey. |
Research indicates that before making a purchase, prospects typically need 8-10 hours of engagement with a brand. To guide them through this journey, it’s essential to start with a plethora of bite-sized, captivating content at the Top-of-the-Funnel (TOFU) to spark their interest. As they delve deeper, the Middle-of-the-Funnel (MOFU) should offer 2-3 comprehensive pieces that address their specific needs and alleviate any concerns. Finally, at the Bottom-of-the-Funnel (BOFU), a thorough and compelling content strategy should emphasize the unparalleled value of your product or service, pushing the prospect closer to conversion.
Figure 22 shows prospects cooking, using the information that B2B Growth have provided. Each piece of information is an ingredient to help our prospects create their desired life. We help them to cook their own meals using our ingredients. | Figure 23 shows an example of drumming up the market. In the middle, we observe a drummer, playing rhythms and vibrations that are in tune with the audience around. The drummer acts as the amplifer, drumming up the market using beats given to him by the market. |
Figure 22 shows prospects cooking, using the information that B2B Growth have provided. Each piece of information is an ingredient to help our prospects create their desired life. We help them to cook their own meals using our ingredients. |
Figure 23 shows an example of drumming up the market. In the middle, we observe a drummer, playing rhythms and vibrations that are in tune with the audience around. The drummer acts as the amplifer, drumming up the market using beats given to him by the market. |
Harness the power of Muscle CRM to streamline your content strategy:
Automation ensures efficiency, saving time while maximizing results.
After laying a robust groundwork with targeted content and messaging, leveraging paid channels can rapidly expand your reach. Through targeted ads on platforms like social media and search engines, you’re effectively buying visibility, ensuring your content captures the right attention. This strategy not only enhances brand presence but also propels traffic through the sales funnel, accelerating the transition from awareness to conversion.
Paid Traffic + Inside Sales | Paid Traffic + Automated Free Trial |
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Figure 25 shows Paid Traffic + Inside Sales funnel which is used when scaling high ticket offers | Figure 26 shows Paid Traffic + Automated Free Trial funnel which is used for lower ticket offers |
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Paid Traffic + Inside Sales |
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Figure 25 shows Paid Traffic + Inside Sales funnel which is used when scaling high ticket offers |
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Paid Traffic + Automated Free Trial |
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Figure 26 shows Paid Traffic + Automated Free Trial funnel which is used for lower ticket offers |
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Before diving into paid media, ensure you have these foundational elements:
Figure 27 shows an example of a content toolbox that is broken up into cold, warm, and hot, depending on where the content should be used in the funnel. | Figure 28 showing that once somebody opts in, they should be redirected to the VSL page. |
Figure 27 shows an example of a content toolbox that is broken up into cold, warm, and hot, depending on where the content should be used in the funnel. |
Figure 28 showing that once somebody opts in, they should be redirected to the VSL page. |
A VSL is your digital salesperson, guiding prospects from initial interest (TOFU) to purchase readiness (BOFU). Created once, this tool works tirelessly, engaging numerous viewers simultaneously. It’s an efficient, cost-effective method to promote your offering, operating round-the-clock without breaks.
Figure 29 shows an example of a MOFU video sales letter made by one of our clients
Figure 30 shows an example of a TOFU training video sales letter, targeting unsophisticated buyers for an offshore software development offer.
Kickstart your paid advertising on platforms like LinkedIn or Facebook, directing traffic to an opt-in page. Once leads are captured:
Direct them to your VSL and a sales page, prompting actions like booking a demo or initiating a trial.
Channel these potential customers to a sales team equipped with a validated script.
As the economics align (spending $1 to gain a minimum of $3), increase your ad spend, collaborate with channel partners, and expand your sales team.
Figure 31 shows how capital expenditures, production improvements and expansion into new markets will cause you to ramp up and scale marketing. | Figure 32 shows how organic prospecting was used first, and then scaled using paid traffic. Here you can see in figure F a successful facebook ad campaign.Most companies make the mistake of diving straight into paid traffic, and this is not something we recommend (unless you are prepared to burn a few thousand while you figure things out and fix the leaks). |
Figure 31 shows how capital expenditures, production improvements and expansion into new markets will cause you to ramp up and scale marketing. |
Figure 32 shows how organic prospecting was used first, and then scaled using paid traffic. Here you can see in figure F a successful facebook ad campaign.Most companies make the mistake of diving straight into paid traffic, and this is not something we recommend (unless you are prepared to burn a few thousand while you figure things out and fix the leaks). |
With a valuable offer, a scalable lead source, and a robust sales system, you’re poised to achieve impressive returns on investment. A system that yields $3-$10 for every dollar invested is a goldmine for investors. By building such a lucrative mechanism, you not only ensure business growth but also make your venture highly attractive to potential investors.
Figure 33 shows path being cleared for investors. | Figure 34 shows money being sucked through the funnel as you use paid advertising to invest into a marketing engine that you know that works. Now it’s time to dial down the metrics and numbers. |
Figure 33 shows path being cleared for investors. |
Figure 34 shows money being sucked through the funnel as you use paid advertising to invest into a marketing engine that you know that works. Now it’s time to dial down the metrics and numbers. |
You may be an engineer who has created a great product, and now you have found yourself as CEO running your own company. Your sales skills need refining, and you prefer outsourcing your sales and marketing to internal or external reps.
After working with B2B Growth Implementation, you will have all the systems, processes and people to run a fully comprehensive sales and marketing system.
You may be an experienced salesperson or running your own outbound sales agency, an expert in organic channels such as email, LinkedIn and outbound cold calls.
After working with B2B Growth Implementation, you will also be proficient in copy-writing, website building, advertising, and strategy. We will provide you with the skills to ultimately create and launch your offers.
Your experience is in PPC, social media marketing, and content creation. You may have started your career as a media buyer or run your marketing agency.
After working with B2B Growth Implementation, we will provide you with all the skills to create offers, generate organic leads, and close deals.
You may be an SEO specialist who understands the importance of strategic planning and product knowledge. However, you need the proper outbound sales and marketing processes to launch businesses.
After working with B2B Growth Implementation, you will be a strong all-rounder with the skills to build comprehensive revenue systems.